Privacy Policy
🐾 Privacy Policy for Heart of the Hound
At Heart of the Hound, we’re committed to protecting your privacy—just like we protect your pup’s well-being. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, enroll in our programs, or interact with our services.
🐶 What Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and emergency contact details.
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Pet Information: Your dog’s name, breed, age, medical history, behavior notes, and training goals.
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Payment Information: Billing address and payment details (processed securely via third-party providers).
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Website Usage Data: IP address, browser type, pages visited, and interactions with our site (via cookies and analytics tools).
🐕 How We Use Your Information
We use your information to:
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Schedule and manage training and daycare services
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Communicate updates, confirmations, and personalized recommendations
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Improve our website and services based on user behavior
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Send newsletters, promotions, or educational content (only if you opt in)
🐾 Sharing Your Information
We never sell your data. We may share limited information with:
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Trusted service providers (e.g., payment processors, email platforms) to operate our business
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Veterinary professionals or emergency contacts in case of urgent health concerns
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Legal authorities if required by law or to protect our clients and staff
🦴 Cookies & Tracking
Our website uses cookies to enhance your experience. These may track preferences, session data, or anonymous usage patterns. You can disable cookies in your browser settings, but some features may not work as intended.
🐕🦺 Your Choices & Rights
You can:
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Request access to or correction of your personal data
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Opt out of marketing communications at any time
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Ask us to delete your information (unless required for service or legal reasons)
To make a request, email us at hello@heartofthehound.com
🐩 Data Security
We take data protection seriously. Your information is stored securely and accessed only by authorized staff. While no system is 100% foolproof, we use industry-standard safeguards to protect your data.
🐾 Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
📬 Contact Us
Questions? Concerns? Tail wags? Reach out anytime: